Reservations Officer
You are the beginning of an exceptional guest experience. As a Reservations Officer you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What you will be doing:
- Consistently offer exceptional friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through up-selling
- Recommend property facilities and assist guests with information and special requests
- Book room reservation requests enter rooming lists and update accurate information in the system
Qualifications :
Your experience and skills include:
- With at least 1 years relevant and similar work experience in a hotel
- Ability to work well under pressure in a fast paced environment
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English additional languages are a plus
- Ability to work cohesively and collectively as part of a team
Remote Work :
No
Employment Type :
Full-time