Assistant Learning & Development Manager
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Job Description
Support the coordination and delivery of a smooth and engaging onboarding experience for new team members helping them feel welcomed and wellprepared for their roles.
Work closely with department heads to design and deliver a yearly training plan that supports both individual development goals and overall hotel objectives.
Identify training needs across departments and ensure that team members are attending relevant sessions and making the most of learning opportunities.
Help manage the hotels training budget in collaboration with the Director of Talent & Culture ensuring training activities stay within budget and support changing business needs.
Use guest feedback internal surveys and performance data to spot areas for improvement and shape future training initiatives.
Keep everyone informed by creating and sharing annual and quarterly training calendars and encourage strong attendance through clear communication.
Deliver and support training sessions directly while also offering guidance to team members on career development qualifications and learning pathways.
Monitor the impact of training programs track attendance and feedback and work to ensure that all departmentlevel and onthejob training is consistent and effective.
Qualifications :
- Minimum of 2 years Learning & Development experience preferably in the luxury setting
- Ability to work effectively in a team environment and take initiative
- Excellent presentation communication and interpersonal skills.
- Proficiency in MS Office
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
