Food and Beverage Host
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Job Description
A Food and Beverage Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous Food and Beverage and/or industry experience
- Experience with cash handling
- Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
A Food and Beverage Host is responsible for seating guests and managing table setups to deliver an excellent Guest and Member experience while working to achieve departmental targets.
What will I be doing
As a Food and Beverage Host you are responsible for seating guests and managing table setups to deliver an excellent Guest and Member experience. A Food and Beverage Host will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically you will be responsible for performing the following tasks to the highest standards:
- Welcome guests in a polite and friendly manner
- Coordinate seating for customers
- Upsell with latest departmental incentives
- Manage table setups
- Able to work in all areas of Food and Beverage including Bar Restaurant Room Service and Conference and Events
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
EOE/AA/Disabled/Veterans
Employment Type
Full-Time
