Global Visa Consultant
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Job Description
Key Responsibilities:
ClientCentric Service: Deliver personalized visa consulting services managing the entire tourist visa application process including electronic document collection online application submissions and followup with relevant embassies or consulates.
Relationship Building: Establish and maintain longterm relationships with clients by offering ongoing support updates and expert advice on tourist visarelated matters.
Communication & Client Education: Clearly and effectively communicate with clients providing timely updates educating them on the visa process timelines and requirements to ensure they are fully informed at every step.
Sales Mindset: Approach each client interaction with a salesdriven mindset focused on achieving sales targets while providing exceptional service and always keeping the best interest of the client at the forefront.
Continuous Improvement: Proactively seek opportunities for continuous process improvement and stay informed of changes in visa regulations and procedures to keep services current and compliant.
Leverage Technology: To streamline the visa application process utilize digital tools for efficient document management and stay updated with the latest tech advancements to enhance service delivery.
Requirements
- Minimum of 2 years experience in visa consulting or a related field in an operation &/or sales &/or customer service capacity specifically in tourist visa processing.
- Competent with the array of Microsoft 365 Suite applications (Teams Outlook etc..
Benefits
Employment Type
Full Time
