Business Application Consultant
Posted on :
17-04-2025
Employer Active
1 Vacancy
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Job Description
- To provide day to day support on Microsoft Dynamics CRM and other Applications and training end users.
- Define business requirements.
- Conduct discovery sessions with different department members to understand the business workflow and dynamics within the different departments.
- Conducting process mapping and analysis to understand current processes and identify opportunities for improvement.
- Developing and implementing process improvements such as streamlining steps automating processes or introducing new tools or technologies.
- Collaborating with crossfunctional teams to ensure that process improvements are aligned with overall business objectives.
- Executing MS CRM configuration workflows and reports.
Qualifications :
Bachelors Degree in Information or any related field.
Additional Information :
Skills & Professional Requirements:
- Ability to understand and draft business requirement document and map the business processes in CRM.
- Good functional knowledge in all standard business processes including CRM order to cash procure to pay etc.
- Should be able to design new solution and workflows.
- Technical capability to create plugins and integrate CRM with other systems is preferred.
- Experience in implementing CRM in diverse industries like trading manufacturing real estate and service industry is preferred.
- Is handson selfmotivated and energetic with a clear sense of urgency and direction.
- Should have excellent communication skills and experience in coordinating with end users.
- Ability to learn and develop skills in different technologies.
- Minimum 5 years of experience as business process analyst 23 years on MS CRM with at least 2 years endtoend project implementation experience on MS CRM.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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