Senior Hostess - for Lifestyle dining restaurant in Dubai
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Job Description
Our client a very successful and award winning restaurant group in Dubai is seeking a highly motivated and dynamic individual to join their team as a Senior Hostess. They are a leading hospitality company in their segment serving guests in Dubai since about 15 years. They require a customeroriented individual to be the first point of contact with our guests and provide excellent service maintaining high standards of safety hygiene quality and customer service.
Responsibilities
- Greet guests in a friendly and courteous manner and ensure a positive lasting impression.
- Escort guests to their assigned tables or waiting areas.
- Manage reservations and maintain a reservation system.
- Advise guests on the menu specials and unusual features of the restaurant.
- Ensure that all guests are served with a consistent high level of quality.
- Address customer complaints suggestions or concerns and report them to a Manager or the respective department
- Ensure that the restaurant is clean well maintained and operational at all times.
Requirements
- A minimum of 2 years of experience as a senior host or senior hostess in a highend restaurant or hotel.
- Fluency in written and spoken English.
- Knowledge of a restaurant reservation system is essential.
- Strong customer service problemsolving and communication skills.
- Positive attitude reliable and guestoriented.
- Willing to work flexible schedules including weekends and evenings
- Ability to work as part of a team and follow instructions.
- Knowledge of dining etiquette menu presentation wine service and bar service is a plus.
Benefits
AED 3600 toFood allowance 250 to 450 (Service charge Avg) 1200 Credit card tips cash tips free Accommodation Transportation allowance uniforms Health insurance air ticket once every two years) Paid leave as per UAE laws
Required Experience:
Senior IC
Employment Type
Full-Time
