General Manager - Hypermarket
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Job Description
Must be Currently working as General Manager in Hypermarket and Locally available for interview.
Job Title: General Manager
Location: Al Quoz
Job Summary: The General Manager (GM) for Hypermarketwill oversee the overall operations strategy and performance of the store.The GM will ensure that all departments meet or exceed financial goalsmaintain high standards of customer service and comply with company policiesand procedures. This role requires strong leadership skills strategicthinking and a customerfocused approach.
Key Responsibilities:
- Operational Management:
- Oversee daily operations of the hypermarket to ensure smooth functioning.
- Ensure all departments are fully stocked well organized and meet company standards.
- Monitor inventory levels and manage stock replenishment.
- Financial Performance:
- Develop and manage budgets to achieve financial targets.
- Analyze sales reports KPIs and other performance metrics to identify areas for improvement.
- Implement strategies to increase sales and profitability.
- Customer Service:
- Maintain high standards of customer service and ensure customer satisfaction.
- Address and resolve customer complaints promptly and effectively.
- Implement customer feedback to improve service quality.
- Team Leadership:
- Recruit train and develop staff to ensure a highperforming team.
- Provide guidance support and performance feedback to department managers and staff.
- Foster a positive and productive work environment.
- Marketing and Merchandising:
- Develop and execute marketing strategies to drive store traffic and sales.
- Ensure effective merchandising and product placement to maximize sales.
- Coordinate promotional activities and events.
- Compliance and Safety:
- Ensure compliance with company policies procedures and standards.
- Maintain a safe and secure shopping environment for customers and staff.
- Conduct regular audits and inspections to ensure regulatory compliance.
Qualifications:
- Bachelors degree in Business Administration Retail Management or a related field.
- Proven experience as a General Manager or in a similar leadership role in retail preferably in a hypermarket or large format store.
- Strong financial acumen and experience in budgeting and financial management.
- Excellent leadership communication and interpersonal skills.
- Ability to multitask prioritize and manage time effectively.
- Customerfocused with a strong commitment to service excellence.
Required Experience:
Director
Employment Type
Full-Time
