Telephone Operator
Posted on :
28-03-2025
Employer Active
1 Vacancy
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Job Description
- Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating procedures
- Handle any guest complaints and/or remarks; provides a response as soon as possible
- Handle phone calls and forward any messages received for the guest.
- Record and give wakeup calls
- Report all telephone defects to the technical department
- If electronic system is down to record allchargeable calls and post them on the guests invoice
- Utilizes correct process and procedure when you handling the confidential guest information
- Take down and relay messages.
Qualifications :
- High school Diploma or equivalent.
- Excellent communication skills both written and verbal required
- Excellent organizations skills and ability to find solutions
- Able to cope with the pressures of a very busy environment
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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