IT Specialist
Posted on :
21-02-2025
Employer Active
1 Vacancy
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Job Description
- Manage and maintain the hotels computer networks including wired and wireless networks ensuring optimal performance security and reliability.
- Provide technical support for all hardware and software used within the hotel including computers printers POS systems property management systems (PMS) point of sale systems and other specialized hotel applications.
- Diagnose and resolve technical issues reported by hotel staff or guests in a timely manner to minimize disruptions to operations.
- Implement and maintain security protocols to protect the hotels IT infrastructure from cyber threats including malware viruses and unauthorized access.
- Develop and implement backup and disaster recovery plans to safeguard critical data and ensure business continuity in the event of system failures or data breaches.
- Assist in the procurement of IT equipment and software including researching vendors obtaining quotes and ensuring that purchases align with the hotels budget and technology requirements.
- Provide training and technical guidance to hotel staff on the proper use of IT systems and software applications to enhance productivity and efficiency.
- Maintain accurate records documentation and inventory of all IT assets configurations and procedures to facilitate troubleshooting and future upgrades.
- Ensure compliance with relevant regulations industry standards and best practices related to IT security data privacy and technology usage within the hospitality industry.
- Stay updated on advancements in information technology and identify opportunities to leverage new technologies to improve guest experiences operational efficiency and costeffectiveness.
Qualifications :
- Bachelors degree in Information Technology Computer Science or a related field.
- Prior experience in IT support preferably in the hospitality industry.
- Proficiency in networking operating systems (Windows Linux) hardware troubleshooting and software applications.
- Strong analytical and problemsolving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fastpaced environment.
- Certification in relevant IT disciplines (e.g. CompTIA A Network Security) is a plus.
Additional Information :
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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