Prepare all administration documents required by the Sales and Marketing Team
Attend to Telephone Fax email inquiries in a timely manner
Coordinate all FamTrips and Site Inspections as required by Sales and Marketing team
Maintain Filing systems (manual and electronic) for Sales and Marketing Team
Preparation of team rosters vacation plans and attendance reports and timely submission to the HR department
Facilitate Sales and Marketing team in processing gift vouchers for various resort experiences.
Support the Sales and Marketing team with the submission and approval of complimentary forms on the Onex application
Provide assistance to Sales and Marketing in processing and approving invoices and LPOs on Future Log
Create and maintain daily weekly and monthly overall reporting for Sales team both Leisure and MICE section
Assist Sales department with travel arrangements during Sales trip duties include booking flight hotel booking travel expense report etc.
To keep constant update on the Data Base of customers in liaise with Reservation / Revenue Manager & Director of Sales
To maintain an updated data system on the Sales & Marketing System (OPERA) of Ground Handlers DMCs Conference Organizers Incentive Houses & Venue finders.
Assist with compilation of annual budgets business plan and regular action plans
Coordinate and maintain supply of corporate gifts and promotional items
Stock control and ordering of department collateral
Assist with the preparation of new products and services
Performs related duties and special projects as assigned
Attend Monthly Sales Meetings
Work in line with business needs
Is aware of the Credit Policy
Is fully aware of Raffles standards
PERSONAL ATTRIBUTES
Good understanding of luxury market
Good understanding of all hotel departments
Knowledge of sales skills and revenue management
Must have strong interpersonal skills with attention to details
Strong written verbal communication and organizational skills
Strategic thinking combined with the ability to move strategy to action
Problem solving skills
Selfmotivated creative and confident with a highly energetic personality
Creative independent and manages stress gracefully
Ability to meet deadlines consistently
Proactive and taking initiative
Must be organized and ability to work and follow systems and procedures
Must be adaptable to change of strategy ideas systems etc.
Must be guest service oriented
Proficiency in organizational planning with the ability to multitask
Qualifications :
Minimum 2 years experience in a sales or marketing role (preferred).
Degree/Diploma in Hotel Management / Business Administration
Excellent knowledge of Opera Sales & Catering Sales & Microsoft Office specially in Excel Word and Power Point.
Understands the local culture and have worked in the region
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.