CID Date Entry Agent
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Job Description
- Scanning identification documents and updating guest profiles on the Dubai police website during checkin and checkout ensuring accuracy and compliance with regulations.
- Matching PMS inhouse reports with CID reports maintaining guest privacy and data security.
- Professionally handling guest communication addressing queries politely and exceeding expectations.
- Maintaining effective communication with all departments for smooth service delivery and adherence with standards.
- Ensuring proper switchboard operations wakeup call delivery and message handling for guests and management.
- Staying updated on hotel services guest profiles and local knowledge to provide excellent service.
- Coordinating with the Front Office and other departments as required and performing other assigned duties
Qualifications :
Good interpersonal skills guest oriented and service minded
Team spirit
Good listening skills and ability to anticipate
Good presentation and confident speaking skills
Dynamic
Additional Information :
Your team and working environment:
Opportunities to make your mark. We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
