Assistant Front Office Manager
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Job Description
Showcase your interpersonal strengths as an Assistant Front Office Manager you will lead train and recognize your team in support of exceptional guest service! In this role you will support the hotel by:
- Assisting the Director of Front Office in all aspects of the department
- Ensuring proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
- Communicating through preshift logs emails and departmental meetings all pertinent information for the respective shifts and areas of operation
- Training inspiring developing and recognizing Front Office colleagues
- Taking ownership of performance management including one on one coach & counsel sessions maintaining performance logs and conducting performance reviews
- Establishing initial department training as well as ongoing training on new systems programs and processes in the department
- Completing other duties as assigned
Qualifications :
Your experience and skills include:
- Previous 1 year leadership experience at a 5 stars hotel
- Excellent knowledge of Front Office and Hotel procedures asset
- Previous Customer Service Experience required
- General knowledge of key departments including Housekeeping and Maintenance an asset
- Previous Opera PMS experience required
- Computer literacy in Microsoft Windows applications required
- University/College degree in a related discipline an asset
Additional Information :
Directly opposite to The Dubai Mall the iconic Burj Khalifa 10 minutes walk to the Dubai Metro Station and within a few minutes drive to DIFC World Trade Centre and just 15 minutes drive from Dubai International Airport Swissotel Al Murooj is located in downtown Dubai one of the citys favoured destinations for business or leisure.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
