IT Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Ready for a career move and be part of a dynamic team We are looking for a new talent to play a vital role in our IT team working alongside a fantastic team.
WHAT IS IN IT FOR YOU:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet21.
WHAT WE EXPECT OF YOU:
- You are responsible to assist the IT Manager in the operation of all computer hardware and / or software installation and maintenance.
- Serve as secondary contact for all servicing of computer PC hardware and / or software.
- Responsible for managing technology/asset lifecycle and ensures that necessary equipment (PCs servers telecomrelated etc.) is ordered and available.
- Accountable for disaster recovery and business continuity as it relates to technology.
- Foresees identifies and resolves system(s) performance problems
- Ensures technology assets are secure and wellmaintained in accordance with Rixos policies and standards
- Installs monitors maintains telecommunications equipment including cabling and providing technical guidance as needed.
- Performs adds/moves/changes/deletions.
- Troubleshoots highspeed Internet access problems.
- Escalates problems as appropriate through IT Manager.
- Desktop Support
- Images desktops installs new software applications applies patches maps drives to correct server/network.
- HARDWARE: Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners. Considered as Hardware: Computers Servers Routers Switches Cables PABX Monitors and Screens Point of Sale devices all relevant interfaces UPS and related devices and other active components.
- SOFTWARE: Ensures that all Accor IT Policies and Guidelines are being applied in the hotel. Ensures that only original and properly licensed application programs according to the IT managements policy and requirement are running on the hotels systems and computers. Has a good relationship to the Software suppliers Supports the hotel in resolving Software issues by escalation of issues to Software suppliers
- Moves/adds/changes PCs/peripherals; migrating data when necessary.
- Maintain a full inventory of all Hardware and software related supplies.
- Maintain a log of all computer hardware and a log of all services calls on computer hardware
- Manage the configuration records programme files and data files on the computer system
- Monitor the performance of the computer software and maintain a log of performance reports error and integrity check reports system malfunctions and solutions
Qualifications :
Diploma or degree in IT fresher or 1year experience in 45 star hotel.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
