Team Lead Rider Engagement
Posted on :
31-01-2025
Employer Active
1 Vacancy
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Job Description
Whats on Your Plate
- Lead and manage operations within the assigned city.
- Oversee and direct the Rider Coordinator (RC) team ensuring effective management and support.
- Monitor and optimize staffing levels across the city to meet operational needs.
- Track order trends and recommend adjustments to forecasts for special events to ensure accuracy.
- Optimize live operations to minimize order losses and improve efficiency.
- Implement datadriven strategies to enhance rider performance.
- Ensure the city meets and maintains key performance indicators (KPIs).
- Facilitate effective communication and coordination between the RC team and riders.
- Conduct rider training sessions to enhance skills and performance.
- Ensure compliance with company policies and regulations.
- Keep the RC team motivated and aligned with business objectives.
- Perform ad hoc tasks as requested by the line manager.
Qualifications :
What Did We Order
Education and Experience:
- Bachelors Degree
- 23 years of experience in the food/grocery tech industry is highly preferred.
Skills and Competencies:
- Proficiency in data input retrieval and analysis.
- Ability to multitask and work effectively in a fastpaced environment.
- Proficient in Google Suite.
- Strong communication skills both written and verbal. English and Urdu is a must. Arabic is a plus.
- Stakeholder management: Experience of managing multiple stakeholders.
- People management skills: Experience of managing a bigger group of people.
- UAE Driving License is a must.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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