Assistant Server

Roles and responsibilities

1. Customer Service Skills

• Providing friendly, professional, and attentive service to guests.
• Assisting the server by greeting guests, answering questions about the menu, and ensuring their dining experience is pleasant.
• Responding to guest needs promptly and professionally, including refilling drinks or delivering additional items.

2. Teamwork

• Collaborating effectively with the server, kitchen staff, and other team members to ensure smooth service.
• Communicating clearly with the front-of-house team about guest needs and orders.
• Assisting colleagues during busy times to ensure that service runs efficiently.

3. Knowledge of Menu and Ingredients

• Understanding the restaurant’s menu, including ingredients, preparation methods, and specials, to assist guests with inquiries and help make recommendations.
• Being aware of dietary restrictions or allergens and ensuring that guests are informed about menu options that meet their needs.

4. Food and Beverage Service

• Assisting in delivering food and drinks to the table, ensuring accuracy and that guests are satisfied with their orders.
• Helping to clear plates, glasses, and utensils from tables as needed, while maintaining cleanliness and organization.
• Setting and resetting tables for the next guests, ensuring a neat and inviting dining environment.

5. Attention to Detail

• Checking the quality and presentation of dishes before serving, ensuring that all items meet the restaurant’s standards.
• Keeping an eye on guests' needs, such as refilling drinks, offering condiments, or addressing any requests.

6. Multitasking and Time Management

• Balancing multiple tasks at once, such as assisting with food delivery, clearing tables, and supporting the server with special requests.
• Prioritizing tasks to ensure smooth and timely service during busy shifts.

7. Physical Stamina and Dexterity

• Carrying trays of food and beverages, sometimes for long periods or in a fast-paced environment.
• Being able to stand and walk for extended periods while maintaining an energetic, positive attitude.

8. Communication Skills

• Communicating effectively with guests, kitchen staff, and other restaurant personnel.
• Accurately relaying orders to the kitchen or updating the server on the status of food and drink items.
• Ensuring all guest preferences and special requests are addressed.

Desired candidate profile

• Serve food, set-up and clearing of china, glass, and silver from service as well as attend to guest needs and requests.
• Provide an expertly served dining experience conforming by clearing and resetting tables according to standards.
  

What You Bring

• Excellent communication and organizational skills.
• Can work efficiently and effectively in a fast paced demanding environment.
• Previous experience in a similar role within 5* luxury hotel/brand standalone restaurant.
• Work Authorization.
• Competitive tax free salary and service charge.
• End of service gratuity.
• Complimentary full board living accommodation in a high quality, well-resourced staff housing.
• Vibrant fitness facilities including gym and swimming pool.
• Free transportation to and from work.
• Medical and life insurance.
• Paid annual leave
• Paid home leave tickets
• Social and sporting events
• Learning & Development Programs
• Career opportunities and international transfer