Housekeeping Attendant

Roles and responsibilities

. Cleaning and Sanitation

• Thorough knowledge of cleaning techniques and use of cleaning equipment.
• Understanding and application of safety and sanitation standards.
• Ability to handle and properly use cleaning chemicals.

2. Attention to Detail

• Identifying areas requiring cleaning or maintenance.
• Ensuring no detail is overlooked when preparing rooms or spaces.

3. Time Management

• Prioritizing tasks effectively to meet deadlines.
• Handling multiple rooms or areas in a timely manner.

4. Physical Stamina

• Ability to perform physically demanding tasks such as lifting, bending, and standing for extended periods.

5. Customer Service

• Friendly and professional demeanor when interacting with guests.
• Addressing guest inquiries or special requests with a positive attitude.

6. Organization Skills

• Keeping cleaning tools and supplies well-stocked and organized.
• Maintaining records of completed tasks, repairs, or restocking needs.

7. Teamwork

• Coordinating with other housekeeping staff to ensure seamless operations.
• Collaborating with other departments, such as maintenance or front desk staff.

8. Problem-Solving

• Handling unexpected situations, such as spills or room maintenance issues.
• Quickly adapting to changes in schedules or priorities.

9. Communication

• Understanding and following instructions from supervisors.
• Reporting maintenance or supply issues clearly.

10. Confidentiality and Discretion

• Respecting guest privacy and handling personal items with care.
• Maintain cleanliness and organization in the housekeeping cart and storage areas.
• Follow safety and sanitation policies to ensure a clean and safe environment.

Desired candidate profile

• Perform routine cleaning tasks in guest rooms, corridors, and public areas.
• Ensure all guest rooms are thoroughly cleaned, including dusting, vacuuming, and sanitizing surfaces.
• Change bed linens and towels as needed and replenish guest supplies.
• Report any maintenance issues or damages to the supervisor promptly.
• Maintain cleanliness and organization in the housekeeping cart and storage areas.
• Follow safety and sanitation policies to ensure a clean and safe environment.
• Assist guests with requests and respond to inquiries in a friendly manner.
• Collaborate with team members to ensure efficient workflow and guest satisfaction.
  

Ideally, you should possess some or all the following qualifications and experience:

• Previous experience in housekeeping or a related field preferred but not required.
• Strong attention to detail and ability to follow instructions.
• Excellent time management and organizational skills.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Flexibility to work various shifts, including weekends and holidays.
• Physical stamina to perform cleaning tasks, including lifting and moving furniture as needed.