Lead Product Designer

Roles and responsibilities

• Be at the forefront of major Design initiatives, partnering with your Product colleagues on visions and roadmaps
• Stakeholder management and ability to communicate with Design & Product colleagues for buy-in
• You can balance multiple priorities assessing cost vs benefits and market opportunities
• Understand the Online Travel market
  • Products
  • Payment methods
  • Pricing (strategy, coupons)
  • Marketing partnerships (messaging of marketing)
  • Support channels (email, phone, chat, applications)
• Set and refine the design quality bar, in partnership with design leadership, through our principles and design system
• Design with Accessibility in mind
• Build key partnerships with Product, Research, Engineering and Design Leadership
• Experience working with distributed teams in multiple time zones and an affinity for designing and facilitating asynchronous collaborative work
• A believer in our mission of bringing everyone the inspiration to create a life they love

Design & Customer centricity attributes :

• Testing prototypes and hypotheses with users to collect feedback
• Present your work to peers and leadership, async and in-person
• Strong user interface and visual design skills
• Proficiency with relevant tools, standards and frameworks (Figma, Design Tokens, WCAG etc.)
• Past work experience showcasing the ability to define major workstreams, communicate a plan and success measurement framework, and then execute
• A Research focus within the market with an understanding of the cultural nuances, enabling the ability to dig deeper into user insights to collate themes that lead to product decisions.
• Partner facing Research (B2B)
  • Accommodations partners
  • Hotels & Non Hotel Accommodation

Nice to haves :

• Previous experience working for an Online Travel Agency
  

Qualities we value in :

• A master of the craft and cohesive product strategy leader who is a person with endless curiosity
• Effective articulation of ideas and design solutions
• Expressing feedback with kindness and candor
• Tolerance for ambiguity and healthy curiosity
• Translation of quantitative & qualitative insights into design decisions
• Contribution to our culture: motivation, optimism, quality, integrity
• Prior experience designing for consumer-facing products
• Visual design skills

Desired candidate profile

1. User-Centered Design (UCD):

   • Deep understanding of UCD principles, ensuring that all design decisions prioritize the needs and behaviors of the users.
   • Expertise in conducting user research, including interviews, surveys, and usability testing, to gather insights and inform design decisions.

2. Design Thinking:

   • Strong proficiency in applying design thinking methodologies to solve complex problems, empathizing with users, ideating solutions, prototyping, and testing.
   • A creative and iterative approach to problem-solving that allows for continuous improvement based on user feedback.

3. UI/UX Design Expertise:

   • UI (User Interface) Design: Expertise in creating visually appealing and functional user interfaces that align with branding guidelines.
   • UX (User Experience) Design: Designing seamless, intuitive experiences, ensuring the product is easy to navigate and use.
   • Experience with interaction design and information architecture to structure content and ensure smooth workflows.

4. Prototyping and Wireframing:

   • Proficiency in creating wireframes, mockups, and interactive prototypes to visualize design concepts.
   • Experience with tools like Figma, Sketch, Adobe XD, InVision, or Axure for designing and prototyping.

5. Collaboration and Communication:

   • Strong communication skills to collaborate with cross-functional teams (engineering, product, marketing) to ensure design consistency and functionality.
   • Ability to present and articulate design concepts and decisions to non-design stakeholders, including senior management.
   • Providing design feedback and conducting design reviews for team members.

6. Design Leadership:

   • Leading design projects and overseeing the design process from ideation to final implementation.
   • Mentoring and guiding junior designers, fostering an environment of creativity, learning, and improvement.
   • Setting design standards and guidelines to maintain consistency across the product portfolio.

7. Problem Solving and Critical Thinking:

   • Ability to tackle complex problems and come up with creative design solutions that balance user needs, business goals, and technical feasibility.
   • A solution-oriented mindset, comfortable working in ambiguous or rapidly changing environments.

8. Data-Driven Decision Making:

   • Using analytics and user feedback to iterate and improve designs continuously.
   • Familiarity with user testing, A/B testing, and analyzing behavioral data to inform design iterations.

9. Branding and Visual Design:

   • Experience in establishing or maintaining design systems and ensuring visual consistency across platforms and devices.
   • A strong understanding of visual design principles such as typography, color theory, spacing, and iconography.