Recreation Attendant

Roles and responsibilities

We are currently looking for dynamic, and self motivated Recreation professionals who want to move their careers forward.

As a Recreation Attendant you are responsible to ensure that all health club area responsibilities are carried out in an efficient and timely manner and your role will include key responsibilities such as-

• Ensure swimming pools (main & children’s pool) and the complete health club area is clean at any times and report any maintenance
• Ensure the sun lounges are clean and free of any debris during the operation
• Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning
• Provide guest assistance on arrival to Bodylines
• Assist with the cleaning of all areas of the operation
• Assist with potential new members, giving a complete tour of the facility and being fully conversant with all prices and facility details of the club
• Check constant on the changing rooms and ensure that they are clear of litter, used towels, etc.
• Report any guest complaints to Superiors immediately
• Observe high standards of personal hygiene
  

Skills

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training in the sports / leisure field with preferable previous work experiences within a hotel. Ability to swim is a must. Physically fit and able to work long hours in an outside environment are essentials. Good command of English and good interpersonal abilities are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven with good guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies

Understanding the job

Teamwork

Taking Responsibility

Recognising Differences

Desired candidate profile

• Organizing and Leading Activities:

  • Planning, coordinating, and leading recreational activities such as water aerobics, fitness classes, arts and crafts, games, and team-building exercises.
  • Leading outdoor activities such as hiking, cycling, or nature walks, depending on the location.
  • Ensuring activities are fun, engaging, and inclusive for guests of all ages and backgrounds.

• Guest Assistance:

  • Welcoming guests and providing information about available recreational services and activities.
  • Assisting guests with setting up and using recreational equipment (e.g., sports equipment, pool floats, etc.).
  • Making personalized recommendations for activities based on guest preferences or needs.

• Safety and Supervision:

  • Monitoring guests while they participate in activities to ensure safety, especially in high-risk environments like pools, beaches, or fitness centers.
  • Enforcing rules and regulations related to safety, conduct, and equipment usage.
  • Responding to emergencies or accidents and administering basic first aid when necessary.

• Maintaining Recreational Areas:

  • Ensuring that recreational areas (e.g., pools, sports courts, playgrounds) are clean, safe, and well-maintained.
  • Reporting any maintenance or safety issues to the appropriate department (e.g., broken equipment, safety hazards).
  • Setting up and maintaining equipment for scheduled activities.

• Event Coordination:

  • Assisting with or coordinating special events like pool parties, holiday celebrations, and themed activities or shows.
  • Collaborating with other hotel or resort departments, such as food and beverage or housekeeping, to ensure the success of events.

• Providing Guest Service:

  • Answering guests' questions about the resort or hotel’s recreational offerings and ensuring that they feel comfortable and entertained.
  • Going the extra mile to accommodate guests’ requests or needs during recreational activities or events.

• Promoting Activities:

  • Actively promoting and encouraging guest participation in scheduled activities or events.
  • Distributing activity schedules and flyers to guests, either through in-room materials or at common areas like lobbies or pools.