Product Manager

Roles and responsibilities

• Lead The DineOut squad, driving the entire product lifecycle from strategic planning to feature roll out, for our customer/partner facing experience
• Leverage market research, industry trends and thorough understanding of our customers to define Careem’s product strategy in the DineOut space
• Lead and implement the DineOut product roadmap, including complex features with dependencies across the Super app, ensuring on time delivery and meaningful customer impact
• Cultivate productive relationships with peers across the organization to ensure alignment and delivery of a holistic, end-to-end user experience
• Exercise strong communication and nurture a culture of contributing, feedback, and product excellence⠀
  

Qualifications

• Passion to do great things, and build the next big business for Careem in the Middle East
• You enjoy building awesome products, and solving interesting problem statements
• You enjoy rallying a cross-functional team to deliver ambitious goals, including rallying and coordinating with partners’ whose roadmaps and priorities you don’t directly shape but can influence to produce great outcomes.
• You have experience building an understanding of and empathy for customers whose daily life, circumstances and needs might be very different than your own.
• You facilitate thoughtful and constructive conversations between members of your team, as well as with other members of leadership and senior executives.
  

What We’ll Provide You

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

Desired candidate profile

• Product Strategy and Vision

  • Define the product's long-term vision and align it with company goals.
  • Conduct market research to identify trends, customer needs, and opportunities.
  • Create and maintain a product roadmap that outlines key milestones.

• Stakeholder Collaboration

  • Gather and prioritize requirements from internal and external stakeholders.
  • Communicate product goals and progress to senior leadership and cross-functional teams.
  • Work closely with engineering, design, and marketing teams to bring the product to life.

• User-Centered Design

  • Conduct user research and usability testing to understand customer pain points.
  • Translate user feedback into actionable features and improvements.
  • Ensure the product delivers an exceptional user experience (UX).

• Project Management

  • Oversee the product development lifecycle, from concept to release.
  • Break down initiatives into actionable tasks for engineering and design teams.
  • Manage timelines, budgets, and resource allocation to meet deadlines.

• Performance Measurement

  • Define success metrics (KPIs) to measure the product's performance.
  • Analyze data and user behavior to identify areas for improvement.
  • Use insights to refine the product roadmap and strategy.

• Go-to-Market Planning

  • Collaborate with marketing and sales teams to plan product launches.
  • Develop positioning and messaging for the product.
  • Gather market feedback post-launch to iterate and improve.