Engineer - Service Management UAE National Only
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Job Description
Job Purpose
The Engineer is responsible to enhance the monitoring of the BusinessCritical applications of the enterprise and align with the standards and policies defined by the Enterprise Tools and CSI department. The Engineer will serve as an SME to increase the tools adoption define procedures govern monitoring process and practices along with conducting and scheduling required training for organizational development and adoption.
Qualifications :
Job knowledge skills & experience:
- Overall 1 years of experience working within a large enterprise consisting of large and diverse teams.
- Knowledge on APM and Monitoring technologies
- Knowledge on AppDynamics and Splunk will be additional benefit
- Good knowledge of solutions like for PowerBI ServiceNow reporting module confluence and jira for data extraction and dashboard creation.
- Good knowledge on ITIL processes and monitoring best practices.
Technical Skills:
APM Tools AppDynamics Splunk
Certifications (preferred):
- AppDynamics Certified Associate Administrator
- ServiceNow certified
Power BI certified
Behavior Skills:
- Independent SelfDriven and able to bring ideas to the table
- Ability to make decisions and drive changes.
- Excellent Communication skills and able to communicate with Senior stakeholders as well as with the technical teams.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
