Receptionist UAE national only - Immediate joiner
Posted on :
28-11-2024
Employer Active
1 Vacancy
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Job Description
We are seeking a professional and friendly Receptionist to join our team at a reputable medical center in Dubai. The ideal candidate will serve as the first point of contact for patients providing exceptional customer service while managing administrative tasks efficiently.
Key Responsibilities
Patient Interaction:
- Greet patients and visitors with a welcoming attitude.
- Manage patient checkins ensuring accurate collection and verification of personal and medical information.
- Handle inquiries (phone email and inperson) related to appointments services and general information.
Appointment Scheduling:
- Manage and maintain the center s appointment calendar using medical scheduling software.
- Coordinate with medical staff to optimize scheduling and reduce waiting times.
Administrative Duties:
- Process patient registrations and maintain uptodate records.
- Collect payments issue receipts and handle billing inquiries.
- Assist with filing data entry and maintaining the reception areas organization.
Communication:
- Act as a liaison between patients doctors and other staff members.
- Communicate delays or changes in schedules promptly to patients.
Confidentiality and Compliance:
- Handle sensitive information in line with confidentiality regulations and clinic policies.
- Ensure all procedures comply with UAE healthcare standards.
Requirements
- High school diploma or equivalent; additional certification in healthcare administration is a plus.
- Minimum of 12 years of experience as a receptionist preferably in a medical or healthcare setting.
- Excellent verbal and written communication skills in English (Arabic proficiency is a plus).
- Strong organizational skills and attention to detail.
- Proficiency in MS Office (Word Excel Outlook) and medical scheduling software.
- Ability to handle a fastpaced environment with a calm and professional demeanor.
- Willing to work in Dubai (Mon Friday) with 2 days off.
- Immediate Joiners Only
The Ideal Candidate would have: Education Bachelor s degree in Communication, Public Relations, Journalism, Marketing, Technical/Professional writing, or a related field. Master s degree preferred. Experience Must have over 10 years of experience in a senior communications role, healthcare experience preferred. Certifications/Other requirements as applicable Must be highly proficient in written and spoken English, particularly as related to the requirements of Journalism. Perceptive in handling matters of a confidential nature; adequate background in the cultures, traditions, and beliefs of the various nationalities of his readership. A good knowledge of Saudi press regulations and local sensitivities to avoid controversy and offensiveness. WILLING TO TRAVEL AS PER THE DEMANDS OF THE WORK. WORK LOCATION - SAUDI ARABIA. To know more about our current vacancies, kindly visit our website To view other vacancies we have, please check our website () and follow us on our social media accounts - LinkedIn / Facebook / Twitter / Instagram Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at or drop us a message on our website - .
Education
Bachelor s Degree
Employment Type
Full Time
Key Skills
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