Public Relation Officer

Roles and responsibilities

• Assist with all internal and external general inquiries concerning labor and immigration matters.
• Manage the Government Relations administration & PRO daily tasks.
• Ensure that all UAE Employee related needs (certificates, letters, information, visa support etc…) are managed effectively and within agreed (Service Limit Agreement) SLA’s.
• Monitors the visa, labor card and passport expiration of all associates.
• Responsible for processing all applications for visas, work permits, residence permits identity cards of employees and dependents as well as visitors (on mission).
• Ensures employee files contain required employment paperwork, related to visas or licenses. Ensures this information is properly maintained and secured for the required length of time.
• Ensure all visa, medical and labor permits are up to date and arrange timely renewal.
• Manage and follow up on the medical insurance requests.
• Ensure all Trade Licenses, permits are up to date.
• Maintaining a systematic record of transactions related to the processing of work permits and visas for staff and their family members.
• Represent the Company at locations such as the Police Station, Airport, Hotels, Embassies, Ministries, Municipalities & other related departments once required.
• Coordination works related to different Consulates and Embassies where necessary.
• Maintains a weekly cost overview with detailed justification thru SAP claims (ER).
• Dealing with Ministry of Labor, Ministry of Economics, Ministry of Health, Municipality and customs clearance tasks where necessary.
• Follow up on the leavers departures at the end of their contract to ensure visa cancellation.
• Works with relevant government agencies or departments to ensure documents are processed properly.
• Offer advice on government relations matters to all to ensure all projects /employees have the necessary documentation.
• Manage Thales associates (expats, VIEs) DEWA Connection/Disconnection where necessary.
• Act as a GRD point of contact for all employee updates.
• Be approachable and always maintain a professional demeanor.
• Keep track of all ongoing applications and be fully aware of statuses.
• Identify and unclog bottlenecks where possible and highlight to line manager where support is needed
  
  

Work Experience Requirements

• 5 years’ experience in UAE Government Relations related work.
• Effective communication skills in English and Arabic.
• Computer Literate especially in Microsoft Office

Desired candidate profile

Work Experience Requirements

• 5 years’ experience in UAE Government Relations related work.
• Effective communication skills in English and Arabic.
• Computer Literate especially in Microsoft Office
  
  

Qualification, Certification & Educational Requirements

• Good inter-personal and communication skills.
• Report writing and presentation skills
• Supervisory skills
• Planning and organizing skills
• Organizational awareness
• Reception and adaptation to change
• Problem solving and dispute settling.
• Timely handling and tracking of files on a case by case basis.
• Good understanding of protocols and procedures to be compliant with UAE regulations and requirements
• Ability to prioritize tasks.
• Ability to handle pressure and meet challenging deadlines.
• Ability to understand and deliver ad-hoc business needs.
• People skills and adherence to professional conduct.