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You will be updated with latest job alerts via emailAs a Head Housekeeping Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
Skills
Education, Qualifications & Experiences
You should ideally have a degree in hospitality with previous experiences in the Housekeeping Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You demonstrate initiatives at all times and lead and support your subordinates by example and with a hands on approach. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
Understanding Hotel Operations
Effective Communication
Planning for Business
Attention to Detail: Ability to notice and address cleanliness issues, ensuring all areas meet high standards.
Time Management: Skills in managing time effectively to complete cleaning tasks efficiently within set schedules.
Cleaning Techniques: Proficiency in various cleaning methods and proper use of cleaning equipment and chemicals.
Physical Stamina: Capability to perform physically demanding tasks, including lifting, bending, and standing for extended periods.
Customer Service: Friendly demeanor and approachability to enhance guest satisfaction and respond to requests.
Organization: Strong organizational skills to manage supplies, keep track of tasks, and maintain a systematic approach.
Safety Awareness: Understanding of health and safety regulations related to cleaning and handling hazardous materials.
Communication Skills: Ability to communicate effectively with team members and guests, addressing any inquiries or concerns.
Problem-Solving: Skills to identify issues and implement effective solutions to enhance service quality.
Team Collaboration: Experience working collaboratively with other staff members to ensure a clean and welcoming environment.
Full-time