Roles and responsibilities
- Minimum Certification in Maintenance Engineering or related Technical field / Degree in Electrical or Mechanical Engineering.
- Minimum of 2 years’ experience in a similar position in a 5-star hospitality company.
- Minimum 5 -6 years in Hospitality industry.
- Good knowledge of engineering budgeting and monthly forecasting.
- Oversee and ensure all operational tasks of the department are conducted in line with the service standards and procedures.
- Coaching and training on-the-job.
- Providing constructive feedback (on- and off-the-job).
- Analyzing operations and assigning resources accordingly.
- Conducting huddles during shifts to ensure seamless communication.
- Prevent complaints and ensure adequate service recovery where needed.
- Pro-actively communicate with fellow Ambassadors, always with the guest’s interests at heart.
- Put Customer First
- Drive for Results
- Learning
- Resilience
- Adaptability
At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
Customer Focus
Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.
Ownership Mindset
No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.
Fast Paced
Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.
Talent and Tenacity
Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.
Desired candidate profile
- Supervision of Staff: Assist in managing the engineering team, including maintenance technicians and other support staff, providing training and guidance as needed.
- Maintenance Management: Oversee the preventive maintenance program for all equipment and systems, ensuring they are in optimal working condition.
- Troubleshooting and Repairs: Respond to equipment malfunctions and emergency repairs, coordinating efforts to restore functionality promptly.
- Project Support: Assist in planning and executing engineering projects, such as renovations, upgrades, and new installations.
- Safety Compliance: Ensure that all engineering activities comply with safety regulations and standards, conducting regular safety inspections.
- Budgeting and Inventory: Help manage the engineering budget, monitor expenditures, and oversee inventory of supplies and equipment.
- Documentation and Reporting: Maintain accurate records of maintenance activities, repairs, and inspections, providing reports to the Chief Engineer.
Essential Skills:
- Technical Expertise: Strong knowledge of building systems, including HVAC, plumbing, electrical, and mechanical systems.
- Leadership: Ability to supervise and motivate a team, fostering a collaborative work environment.
- Problem-Solving: Quick thinking and analytical skills to address technical issues efficiently.
- Communication: Strong verbal and written communication skills for interacting with staff, management, and external contractors.
- Organizational Skills: Ability to prioritize tasks and manage multiple projects simultaneously.