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You will be updated with latest job alerts via emailThe Strata Lead is responsible for managing and optimizing the Strata system across the organization. This role involves leading the implementation, maintenance, and continuous improvement of Strata to ensure it meets the operational and strategic needs of the business. The Strata Lead will work closely with various departments, including finance, property management, and IT, to ensure seamless integration and functionality of the system, particularly in areas such as service charges, receivables, and payables etc.
About the Job:
ERP System Management
Business Process Optimization:
Training and Support:
Data Management and Reporting:
Project Management:
Stakeholder Collaboration:
Property Management Expertise: Strong knowledge of strata management principles, relevant legislation, and property maintenance practices.
Communication Skills: Excellent verbal and written communication skills for engaging with owners, tenants, and contractors, as well as resolving disputes.
Financial Acumen: Ability to manage budgets, prepare financial reports, and oversee the collection of strata fees and levies.
Organizational Skills: Strong organizational abilities to manage multiple properties, schedules, and administrative tasks efficiently.
Problem-Solving: Proficiency in identifying issues and implementing effective solutions related to property management and tenant relations.
Leadership: Strong leadership skills to guide and manage a team, fostering a positive and collaborative work environment.
Customer Service Orientation: Commitment to providing high-quality service to owners and tenants, ensuring their needs are met.
Contract Management: Experience in negotiating and managing contracts with service providers, including maintenance and cleaning services.
Conflict Resolution: Skills in mediating disputes between owners and tenants and managing difficult conversations with tact and diplomacy.
Compliance Knowledge: Understanding of relevant laws and regulations governing strata properties to ensure compliance and mitigate risks.
Technology Proficiency: Familiarity with property management software and tools to streamline operations and maintain accurate records.
Event Coordination: Ability to plan and coordinate meetings, social events, and community-building activities within the strata.
Full-time