Youll be the welcoming face of Mama Shelter Dubai ensuring every guests experience is smooth memorable and filled with joy. Lets create a fantastic atmosphere together!
THE MISSION
- Guest Experience Champion: Ensure every guest feels at home from checkin to checkout providing topnotch service with a warm smile!
- Team Leader: Supervise and inspire the front office team making sure everyone is motivated and working together like a welloiled machine!
- Problem Solver: Address guest inquiries and concerns promptly turning any challenges into delightful experiences!
- Operational Wizard: Oversee daily front office operations ensuring everything runs smoothly and efficiently!
- Training Guru: Onboard and train new team members sharing your knowledge and tips for success!
- Communication Hub: Collaborate with other departments to ensure seamless operations and a fantastic guest experience!
- Feedback Collector: Gather guest feedback and suggestions to help us continuously improve our service!
- Budget Buddy: Assist in managing the front office budget ensuring were staying on track and maximizing revenue!
If youre excited to bring your energy to Mama Shelter Dubai we cant wait to connect! lets make every guests stay unforgettable together!
Qualifications :
MADE FOR YOU ONLY IF
- Youre the pro in tough situations: Always one step ahead you stay calm and make the right call when things get tricky.
- Youre as real as it gets: Integrity and professionalism are your middle names and you always keep it 100% honest.
- Transparency is your thing: Your motives methods and goals are clear as day. No smoke and mirrors here!
- You own your oops moments: Mistakes happen you own them learn from them and help the team avoid them next time.
- Business with a heart: You believe in doing things right with honesty and fairness. No shortcuts.
- You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault.
YOUR LITTLE EXTRAS:
- You always follow through: When you commit you deliver. Every time.
- Team player (and solo star): Whether youre working with the squad or flying solo you nail it.
- Your vibe is positive & approachable: Youve got that energy that lifts the room for both your colleagues and guests.
- You know your people: You take the time to get to know your teammates and our guests. Relationships matter.
- Youve got everyones back: Were all in this together one big family making magic happen.
Remote Work :
No
Employment Type :
Fulltime