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You will be updated with latest job alerts via emailManage, motivate and coach a team of Shared Services Co-ordinators to deliver a consistent, accurate, efficient and responsive, customer-oriented service while achieving department targets and objectives. Monitor and encourage team member output to meet deliverables while ensuring that workload is shared and distributed evenly, prioritising urgent work when required.
Job Outline
Qualifications & Experience
Human Resources.Other : 5+ Years
12 Years Schooling Or Equivalent
Experience in managing mid sized customer focused teams (10 members or more)
Experience/ Skills
As a Human Resources Officer, several key skills and qualifications are essential for success in the role. Here are some important ones:
Recruitment and Selection: Proficiency in sourcing, interviewing, and selecting candidates that align with organizational needs.
Employee Relations: Strong interpersonal skills to manage employee concerns, mediate disputes, and foster a positive work environment.
Knowledge of Labor Laws: Familiarity with employment laws and regulations to ensure compliance and protect the organization.
Performance Management: Skills in developing and implementing performance appraisal systems and strategies for employee development.
Training and Development: Ability to identify training needs and coordinate professional development programs for staff.
Communication Skills: Excellent verbal and written communication skills for effective interaction with employees at all levels.
Organizational Skills: Strong planning and organizational abilities to manage multiple HR functions and tasks.
Confidentiality and Integrity: Upholding privacy and confidentiality in handling sensitive employee information.
Analytical Skills: Capability to analyze HR metrics and data to inform decision-making and improve processes.
Cultural Competence: Understanding and promoting diversity and inclusion within the workplace.
These skills are vital for effectively managing human resources functions and contributing to a positive organizational culture.
Full-time