Inside Sales Consultant
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Job Description
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Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
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Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
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Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
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Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
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Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
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Maintain personal grooming standards as advised by the Store Manager.
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Maintain clean and organized display, fitting rooms and stock areas.
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Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
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Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
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Recruit customers for the database, accurately entering their details on the POS system.
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Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
Employment Type
Full-time
