To maintain a high customer service focus by approaching your job with customers always in mind
To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues
To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn skills and knowledge in order To improve your personal performance
To be flexible, responding quickly and positively to changing requirements
To maintain high team focus by showing co-operation and support to colleagues in pursuit of the department goals
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