Cluster Talent and Culture Coordinator

• Provide service that is sincere, warm and enthusiastic, ensuring the Heartist® satisfaction in order to make a professional first impression of the Talent & Culture Department
• Support the Talent & Culture /Learning & Development team whilst maintaining strict confidentiality of information at all times
• Display thorough understanding of Talent & Culture and Learning & Development policies and procedures and be able to provide up to date information and prompt answers to heartist and candidate queries
• To take the time to get to know the heartists, and to be committed to service excellence
• To be entrepreneurial and to think beyond the boundaries is expected and not requested
• To prioritise tasks and manage heartists expectations in busy work environment
• Possess advanced knowledge of Microsoft Office systems
  

Key Deliverables And Responsibilities

Planning & Organizing:

• To assist in organizing heartist events including heartist parties, sports teams and lifestyle classes.
• To organise requirements for learning & developments activities including refreshments and copying of manuals
• To regularly update the communication boards for all heartists and assist with the implementation and communication of all hotel policies and procedures.
• Ensure timely submission of T&C Deliverables.