Senior Specialist CX Research
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1 - 0 years
Not Disclosed
Salary Not Disclosed
Any Nationality
Male
1 Vacancy
Job Description
As a Sr. Specialist CX Research you will support the success of a spectrum of existing initiatives aimed at changing the culture of talabat to become self-reliant in identifying process improvement gaps and building customer and partner experience information strategies.
- Support teams such as:
- Customer and partner experience
- Sales team
- Quick Commerce
- Logistics and Dispatch
- Local markets
This role must:
- Start every story, message, direction, and proposal with accurate data and actionable insights.
- Be able to articulate to top management problem statements and opportunities through presentations, documentation, dashboards, or when in person.
- Evaluate and implement new business models and drive our efficiency and superior customer experience objectives.
Employment Type
Full-time
