Business Analyst Associate

• Fully understand Logistics & Fulfilment strategies, expected outcome, deliverables and value that needs to be generated from technology
• Work with the Logistics & Fulfilment Technology Lead (line manager) to shape the future technology and solution roadmap for Logistics & Fulfilment, identifying future potential enhancements to products/platforms that will drive business value
• Support the business to translate business requirements into technology requirements and recommended new capabilities/enhancements to be added to the backlog
• Ensures that Logistics solution requirements are defined, groomed and planned effectively for DevSecOps delivery management
• Actively manages the operational activity of external vendors and delivery partners supporting solution design/build activity
• Manages the on-budget delivery of solution delivery efforts through close tracking of budget and forecast spend, pro-actively recommending opportunities to maximise the ROI of project budgets
• Pro-actively manages and mitigates delivery risks, ensuring prompt escalation and resolution
• Ensures the successful management of the service transition process from project to business-as-usual
• Work in close partnership with services colleagues to ensure that product issues are within the agreed Service Level Agreements (SLAs), running costs are within plan, and work collaboratively to continually enhance the product quality and avoid 'technical debt' (outdated technical components)
  

What You’ll Need To Succeed

• Degree Educated, with 8-10 years post graduate work experience working with Supply Chain and Logistics related solutions, preferably in a business facing IT/Digital role
• Deep understanding of how Regional and Global Logistics networks operate both for B2B and D2C eCommerce and how technology can support optimization and improvement
• Demonstrated experience in implementing systems such as Transport Visibility, Carrier Management, Transport Management, eCommerce fulfilment solutions
• Experience and appreciation for the Middle East would be preferable but not essential
• Experience delivering and managing complex solutions (multi-platform, multi-technology, 3rd parties) end-to-end (e.g., solution integration, data management and effective cutover and release strategies)
• Experience working with modern integration technologies is preferable (e.g., a good understanding of API design patterns and frameworks, micro services, API gateways, API security etc.)
• Awareness and understanding of Lean-Agile project management and solution development methodologies and frameworks e.g., Dev Ops and SAFe.
• Experience in large regional/global organisations using in-sourced and out-sourced IT service providers