Schedule Coordinator
Posted on :
03-08-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Appointment Scheduling: Coordinating patient appointments for various medical services, including consultations, examinations, diagnostic tests, and procedures.
- Patient Communication: Interacting with patients to schedule appointments, provide appointment reminders, and assist with rescheduling or cancellations as needed.
- Provider Coordination: Working closely with healthcare providers (doctors, nurses, specialists, etc.) to manage their schedules, ensuring optimal patient flow and provider availability.
- Medical Records Management: Updating patient records with appointment details, ensuring accuracy and completeness of information in the electronic medical records system.
- Insurance Verification: Verifying patients' insurance coverage and obtaining necessary authorizations or referrals for scheduled appointments or procedures.
- Patient Triage: Assessing the urgency of patients' needs and prioritizing appointments accordingly, especially in cases of urgent care or emergencies.
- Multitasking: Handling multiple phone calls, emails, and walk-in inquiries simultaneously while maintaining professionalism and accuracy in scheduling.
- Collaboration: Collaborating with other departments within the medical center, such as reception, billing, and clinical staff, to ensure seamless patient care and administrative processes.
- Compliance: Adhering to healthcare regulations and privacy laws (such as HIPAA in the United States) when handling patient information and scheduling appointments.
- Customer Service: Providing excellent customer service to patients, addressing their questions, concerns, and scheduling preferences with empathy and professionalism.
- Technology Utilization: Using scheduling software, electronic health records (EHR) systems, and other digital tools to manage appointments efficiently and maintain accurate records.
- Problem-Solving: Resolving scheduling conflicts, accommodating urgent appointment requests, and finding creative solutions to optimize scheduling efficiency.
Employment Type
Full-time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
