Patient Access Representative
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Job Description
- Maintains a professional attitude and appearance all time
- Demonstrates strong customer service skills to interact positively with external and internal customers.
- Performs scheduling/registration/admission activities. Gathers demographic, insurance, and other information from patients and accurately enters into HIS.
- Verifies financial eligibility and insures completion of supported documents/approvals upon scheduling/registration activities completion.
- Performs billing, reconciliation and cashier activities.
- Ability to multitask in a fast-paced environment.
- Develops and meets personal/team qualitative and quantitative targets
- Participates in departmental meetings and activities.
- Accepts working different shift duties according to the necessity of the operational hours, including morning and night shifts. Also during weekends and holidays.
- Participates in cross-functional teams and committees as appropriate.
- Facilitates and involves with ongoing training
- Performs any other tasks according to the job requirements.
- Liaises with other staff/departments and handles communication.
Employment Type
Full-time
Department / Functional Area
Doctor / Nurse / Paramedics / Hospital Technicians / Medical Research
