We are currently hiring for Engagement Coordinator for one of leading developers in UAE.
Role The job holder is responsible for handling the various administrative functions within the community in general and customer communication via emails (communities mailbox) service requests personal meetings walk in customers raising purchase requests files and documents management etc.
Responsibilities
- Welcome customers on arrival and deal efficiently with enquiries and any complaints.
- Always ensure customer satisfaction while maintaining company policies and standards.
- Coordinate with all vendors (contractors suppliers service providers etc.)
- Reviews incoming invoices and process the same for timely payments to respective parties.
- Uses approved systems and processes to carry out day to day activities.
- Manage online services provided for customers and service providers
- Assist the association manager in monitoring community day to day expenses.
- Manage and ensure on time closure of service requests raised by customers via different channels. (Oracle ECM Direct salesforce email We Care Web portal Mobile app etc).
- Executes the communitys and teams procurement requirements through Oracle.
- Analyses references and records all documentation contracts and variations in the relevant files.
- Recommends improvements in documentation and shared folder data management.
- Performs other adhoc duties as required by the immediate supervisor.
Requirements
- Minimum of two years experience in relevant area preferably in a medium to large organization
- Any Graduation degree
- Good Communication skills
- Ability to priorities work meet deadlines and handle multiple assignments.
- Good computer skills
Benefits Visa Medical Insurance
Working days/hours 6 days per week & 9 hours per day.
Immediate joiners will be preferred
Candidates with visit visa/cancelled visa/own visa can apply for this job.
Interested candidate please share your profile at confidential or WhatsApp before 19 July 2024
Job Type: Contract
Contract length: 12 months
Pay: AED5000.00 AED6000.00 per month
This job has been sourced from an external job board.
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