Front Office Administrator
Posted on :
22-11-2024
Employer Active
1 Vacancy
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Job Description
- To provide, maintain, and follow-up quality services of all administrative job responsibilities for the entire Rooms Division
- Maintains the privacy of all guests by ensuring that we follow the General Data Protection Regulation (GDPR)
- Follow the PCI (Payment Card Industry) policy and procedure
- Follow FRAUD PREVENTION policy and procedure
- Prepare documents, reports as required
- Handle confidential matters/ information with the appropriate level of sensitivity
- Assist the Rooms Division manager in day-to-day operational matters concerning the Rooms dept.
- Schedule operational meetings; organize a venue and send meeting requests.
- Take meeting minutes.
- Assist the RDM with all Excel/ Word/ Power point charts and presentations.
- Maintain and update colleague files.
- Maintain and update records of attendance, vacation, etc.
- Assist RDM in Rooms related projects.
- Maintain and update Guest correspondence file.
- Ensure that all matters relating to L&D for training nominations/schedules/monthly training reports are handled most efficiently.
- Purchase requests, raise the requests, maintain the files and follow up on pending requests.
- To liaise with Human Resources relating to all matters of Rooms.
- Maintain the CSI rating chart and update it every month
- Ensure that all guests visiting the Business Centre are attended by all colleagues in courteous and professional manner following the company standards.
- Assist guests with all Business Centre functions.
- Assist with the administration of the business centre.
- In charge of Rooms Divisions Teamsite on Mercury
- Initiates and coordinate purchase requisition of entire Rooms Division when required.
- To follow-up and make it sure that all the purchase requisition will deliver by the supplier on time.
Employment Type
Full-time
Department / Functional Area
Key Skills
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