- Perform all treatments offered within Talise Spa, including those listed in the treatment menu.
- Maintain the upkeep of treatment rooms by ensuring: H
- ot cabbies are consistently in immaculate condition.
- reatment rooms are set up according to the treatment room standard operating procedure.
- abinets are organized, tidy, and cleaned as per cabinet standard operating procedure.
- urner remains clean.
- reen Globe standards are followed, including turning off lights and ensuring no candles are burning in treatment rooms when treatments are not in progress.
- dherence to therapist opening and closing procedures.
- Actively promote all spa products to guests, providing comprehensive product knowledge.
- Ensure an adequate stock of products is available to perform treatments.
- Inform or recommend guests about spa treatments and programs as well retail products.
- Maintain accurate electronic consultation records for treatments and products used, particularly for repeated guests.
- Address any guest-related matters, product or equipment needs, and technical service requests promptly.
- Participate in ongoing training sessions and continue to develop skills.
- Provide retail recommendation cards to every guest.
- Maintain stocking, cleaning, and facility setup during available time slots of 30 minutes or more.
- Assist Spa Receptionist in assisting guests with inquiries or tours.
About You:
The ideal candidate for this position will have the following experience and qualifications:
- Relevant spa therapy qualifications
- Experience working and managing in the Spa industry in a 5-star Hospitality environment
- Experience delivering a range of treatments including massage, facials, scrubs, wraps, reflexology, waxing.
- Possesses a minimum of 2 years of hands-on experience in delivering therapy services in a luxury hotel.
- Strong communication and interpersonal skills.
- Holder of a Bachelor's degree from an accredited College/University or is a holder of a certificate by CIBTAC if possible.