Outlet Manager - Pool Bar
Posted on :
26-07-2024
Employer Active
1 Vacancy
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Job Description
- Organize and supervise the day-to-day operations of the F&B Outlet and ensure that all work is carried out efficiently (consistent with operating policies and procedures) and delivers service excellence.
- Maintain excellent guest relations and monitor guest comments.
- Manage the implementation of F&B standards in the outlet ensuring that staff take corrective actions as necessary in adherence to Jumeirah Group’s policies and standards.
- Monitor the profitability of the outlet. Identify areas and gaps for continuous improvements, provide recommendations and/or solutions to improve them and assist with implementing such corrective measures. Take initiatives to sustain them.
- Develop and maintain positive working relationships with others, support the team in reaching common goals, and listen and respond appropriately to the concerns of other colleagues.
- Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Provide on-the-job training and constructive feedback to subordinates to support their overall development.
- Consistently monitor the quality of food and beverages and service offered to guests and escalate any major problems/ complaints to senior management to ensure high service quality as per Jumeirah Group quality standards.
- Actively seeks, collates, reviews and shares Guest feedback associated with food quality, service, and overall satisfaction and takes appropriate and timely action to resolve any dissatisfaction.
- Motivate subordinates and identify opportunities for participating in change initiatives, programs, and projects by considering best practices, improving processes, and improving productivity.
Employment Type
Full-time
Department / Functional Area
Key Skills
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