Oversee all operational and administrative aspects of the restaurant as appropriate and be able to prioritise the required level of engagement in both areas depending on business volumes and other related parameters.
Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times.
Always supervise the maintenance and cleanliness of the restaurants and carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment.
Work closely with the respective Chef de Cuisine to plan menus, prices and promotional events for the Beverages in order to maximize revenue generating opportunities in line with market demands.
Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly, also in cooperation with the rspective Chef de cuisine and Outlet Managers.
Observe all aspects of the business forecasts and plan effectively to make most efficient arrangements for manpower, equipment and supplies accordingly.
Ensure accuracy of all beverage menus: current, spelled correctly, clean and presentable and ascertain menu descriptions are up to date and distributed appropriately.
Schedule alcohol service training for employees in ever function.
Plan and Prepare Beverage orders /inventory for entire day for hotel.
Manage alcohol beverage stock across all outlets.
Schedule, train and evaluate beverage employee appearance and guest service follows service standards.
Ensure smooth functioning of beverage department every day.
Improve and maintain beverage sales and profitability.
Maintain compliance with beverage staff and cost budgets.
Control bar processes including par levels, finances and beverage menu selection.
Plan and execute special promotional activities for the outlet and plan for festive season events related to the outlet.
Attend and participate in all required meetings as scheduled.
The Beverage Manager must be fully conversant with the local laws and customs regarding the serving of alcohol and in particular the variations regarding the license under which his/her Restaurant operates.
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