- Ensure productivity, quality of products and services are delivered to the guest.
- To continuously innovate/create new ideas to remain competitive in the market.
- To focus on guest needs and deal with them promptly and efficiently.
- Demonstrate a thorough knowledge of Food and Beverage products and promotions.
- Ensure grooming and hygiene standards are implemented and fully adhered to.
- Willingness and ability to sell or influence others through suggestive selling.
- Assess customers’ needs and preferences and provide recommendations/suggestions
- Willingness to handle cash transactions as part of overall cashiering duties
- Report all financial transaction and sales reports as per set procedures.
- To ensure operations checklist are used and served its purpose for a smooth operations
- Flexibility to work in other outlet or new assignment in order to meet the business demands.
- In addition flexible in working hours and days as per business requirement where and when overtime is requested by the management.
Key Competencies & Requirement
- A minimum of 1 year experience in a luxury hotel environment / high end Lebanese Restaurant
- Engaging and approachable personality
- Excellent communication skills; additional language e.g. Arabic speaking is an advantage to interact with the guests.