Spa Manager
Posted on :
30-06-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Maintain the cleanliness of The Spa; in particular the reception & retail areas, consultation pods and tea lounge. These should be kept in a neat, tidy and sanitary manner in accordance with the Safe, Sound and Sustainability standards.
- Will be expected to aid therapists in setting up for treatments and clearing away after.
- Organize appointment scheduling to maximize use of time and profitability whilst ensuring that the guests’ needs are of first importance.
- Must be a team player and assist all spa and hotel colleagues where necessary.
- Ability to perform opening and closing duties.
- Must have a thorough understanding of Spa Soft, all treatments offered in the spa and all retail products.
- Must have good telephone skills and follow required telephone etiquette.
- Must show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
- Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Senior Director of Spa & Wellness.
- Ensure a warm friendly welcome to all guests at all times. Greet all guests upon their arrival, gives new guests tours of The Spa and offers return guests "re-orientations". Courtesy to guests and colleagues at all times.
- Must have the ability to courteously interact and answer all spa and hotel related questions with guests.
- Communicate all messages promptly and to keep the Duty Manager informed as to any guests’ incidents and dissatisfactions.
- Assist in the smooth flow of the guests’ journey throughout the day.
- Must attend all training courses as deemed necessary.
- Receive training to ensure that all-relevant legislation pertaining to the Safe, Sound & Sustainable standards are implemented and monitored within the spa & wellness.
- Oversees incoming and outgoing guest and spa colleagues business-related emails.
- Will be expected to assist various demonstrations and events.
- Recognize the importance of "sales" in every aspect of their role and be responsible for achieving set sales targets.
Employment Type
Full Time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
