To understand and strictly adhere to the Rules & Regulations elished in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
To attend and contribute to all staff meetings Departmental and Hotel Training as scheduled and other related activities.
To undertake any reasonable tasks and secondary duties as igned by t. Engineering Manager/Engineering Manager.
To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and ure follow up with guests.
To handle and treat all matters of a confidential nature, oral or written with tact and discretion.
In accordance with the situation or if instructed by the Entity’s General Manager as agreed with the Employee, perform functions not stipulated in his job description in line with the Internal Work Rules and effective RF labour legislation.
To fulfill and act on oral and/or written ignments, tasks, instructions and orders of the immediate supervisor, as well as other competent officials and authorized representatives of the Company, including the authorized representatives of the Branch office of Four Seasons Hotel Abu Dhabi, such as the Director of the Branch office and the Director of Engineering of the Branch office, if necessitated by business requirements and, therefore, deemed to be production ignments.
Estimate type and quantity of materials and equipment required to complete project and order materials, if needed.
May train as well as oversee the work of others who ist in completing a project.
Maintain records of work activities and materials used.
Maintain records and write reports.
Respond to public inquiries in a courteous manner; provide information within the area of ignment; resolve complaints in an efficient and timely manner.
Estimate time, materials and equipment required for jobs igned; requisition materials as required.
Perform related duties and responsibilities as required.
The ability to clean all stations in Engineering and maintain a neat and organized department.
The ability to respond to all guest complaints regarding the maintenance of their room or public area in a timely manner.
The ability to ist in providing preventive maintenance of all TV/AV equipment in guestrooms and public areas and updating of appropriate logs
The ability to repair an ortment of items brought to the shop by other departments.
The ability to ist shift engineers on major shut downs for repairs.
The ability to maintain logs for all work performed while on duty within department and those in other departments as they apply to Engineering Repairs.
The ability to ist in installing or relocating any additional or existing equipment when necessary.
The ability to respond to work orders or room inspection reports submitted by Department Heads.
The ability to respond to all emergency conditions such as fires, power failures, etc.
The ability to ensure a clean, neat and organized work area.
The ability to report any damages observed within the Resort area, whether it be guestroom, public areas or any employee housing units through the Engineering reporting systems in place. Reporting to be done within one hour of discovery.
The ability to perform other tasks or projects as igned by hotel management and staff.
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