Call Centre Assistant
Posted on :
16-12-2024
Employer Active
1 Vacancy
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Job Description
- Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service.
- Responsible to communicate with the caller to understand the nature of the issue.
- Direct the customers’ inquiries, requests, & support issues promptly to the respective units for necessary action and follow ups.
- Update the database to keep track of inquiries and service requests
- Handling any other tasks requested by the manager as per the task distribution list etc.
Employment Type
Full Time
Department / Functional Area
Key Skills
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