Team Lead Account Management

About The Opportunity

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
• Maintain a continuous business relationship with partners.
• Provide excellent service and support in order to build strong relationship and resolve operational issues between partners and the company.
  

Lead the team of account managers to:

• Ensure that the menus of the clients are up to date at all times.
• Optimize the partner's content (MOA, delivery time).
• Commission rate renegotiation: -Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
• Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at the client, banners and newsletters.
• Transmission method optimization: Convincing partners to implement track order feature and changing the transmission method to WLA.
• Convince partners for promotions and offers.
• Encourage partners to subscribe for the online payment gateway.
• Coordinate with the partners, if active on the Talabat application, check and resolve the issues, such as shutdown or stopped delivery.
• Maintain accurate records of all sales and prospecting activities including:
• Closed sales
• Follow-up activities
• Sales expense report
• Increased sales report after placing promotion, voucher and coupons
• Partner analysis sheet
• Account management report
  

What you need to be successful

• Bachelor's degree in Business Administration or any related field.
• Must have 4-5 years of experience in sales in a tech industry.
• Experience with building and leading commercial teams.
• Excellent analytical skills with the ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills.
• Arabic speaking is a must
• Commitment to coach and not just manage with a shared goal of building high-performance teams.
• Comfortable working in a challenging environment.
• *Residency in or relocation to Al-Ain is a must*