What you need to be successful
What’s on Your Plate?
- Reporting and monitoring of KPIs and performance SLAs
- Conduct detailed data analysis to identify and solve vendor operations and performance problems by analyzing and deriving insights from large, complex sets of data
- Providing all data needed for vendor performance improvement at the country level and acting as a consultant for the Operations Manager
- Optimize key KPIs such as coverage, preparation time, vendor delay, reduce offline duration, etc through clear insights and recommend action area for overall improvement
- Manage related back office tools and make necessary adjustments based on business needs.
- Project Manage key projects for performance improvement.
- Run experiments, develop dashboards, and use data visualizations to communicate results to leadership
What did we order?
- Bachelor's Degree in computer engineering or equivalent
- 3-5 years of experience in food/grocery tech industry is highly preferred
- Extensive experience in Data Analytics tools like tableau, Looker, SQL, Big Query, etc
- Experience in presenting to cross-cultural team members and cross-functional teams
- Ability to analyze data and derive insights from comprehensive data reports
- Ability to deal with ambiguity, work under pressure, handle stress
- An individual contributor who can work in a fast-paced environment with a make-it-happen attitude