Customer Experience Manager
Posted on :
02-12-2024
Employer Active
1 Vacancy
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Job Description
Oversee and manage overall customer experience section and its improvement initiatives . Ensure the sectional activities, related to experience design and enablement, customer care, happiness culture and measurement & reporting, are timely and effective. Ensure compliance of customer experience against predefined happiness standards
Experience & Qualification
- A degree in Business Administration, Customer Service Management or equivalent
- Min 8 years’ experience preferably working in the Aviation customer service industry.
- Advanced communication skills.
Employment Type
Full Time
Department / Functional Area
Key Skills
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