Primary work will come from inbound calls, outbound calls, and email support requests
Assist with patient support such as answering patient emails, patient phone calls, processing medical records, provide patient care coordination
You will perform typical front office and back office responsibilities, including patient education, medication requests, handling patient questions, and supporting provider needs
Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high quality service
Become an expert with our software solutions, including but not limited to, Zendesk and Five9.
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