Ascertain that all charges received for billing are proper and with complete supporting documents and approved credit account with the Hotel.
Ensure timely and accurate billing.
Assist in preparation of correspondence in reference to disputes.
Assist in calculation of travel agent commission for accruals and checking on travel agent commission details.
Reconciles on daily basis the credit card transactions on Opera to the batch register and to investigate any variances.
Maintain a filing system for account receivable records.
Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system.
Handle correspondence and queries regarding city ledger accounts
Assist in the reconciliation of accounts & respond & resolve account queries.
Process all invoices and statement of accounts.
Ensure all credit card refund submitted have proper documentation and approval before a refund can be done.
Assist in preparation of correspondence for disputes and chargeback.
Liaises closely with the Chief Accountant in reviewing and maintaining the Aged Trial Balance of Accounts Receivable/ Accounts Receivable Aging
Provide training to Front Office and Food & Beverage on credit card related matters Communicate and coach the Duty Managers/ Supervisors / Front Office Cashiers / Finance team members to ensure Finance policies and procedures are adhered to.
Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication.
Work better together with the other Finance team member, taking over the duties when he/she is not available.
Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
Take action to address these needs in order to exceed their expectations Ensure compliance with the policies, procedures and statutory requirement.
Maintain accounting controls by preparing and recommending policies and procedures to improve the work flows in the accounts department.
Reports directly to and communicates with the Chief Accountant on all matters pertaining to accounting and financial controls.
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.