drjobs Care Navigator العربية

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1 Vacancy
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Jobs by Experience drjobs

1 - 2 years

Job Location drjobs

Dubai - UAE

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Job Description Job Responsibilities

Please see the attached Job Description and Person Specification for full details on what this role entails,

Person Specification Experience Essential

  • Experience of working in a busy, customer service focussed environment; dealing with customers face to face; responding to complex queries of a sensitive nature, often non-routine
  • Experience of care navigator duties
  • Experience of handling complex, sensitive information, maintaining confidentiality
  • Experience of task related problem solving

Desirable

  • Experience of working previously in a care navigation type role, ideally within a medical practice

Qualifications Essential

  • Educated to NVQ level 3 or equivalent, or having equivalent experience in a relevant area

Personal Qualities Essential

  • Good team working skills.
  • Good organisational skills.
  • Flexible approach to work/working hours
  • Good interpersonal skills (e.g. customer care skills)

Desirable

  • Ability to embrace change and learn new methods of working

Coordination Skills Essential

  • Effective time management
  • Ability to work as a team member and autonomously
  • Ensure daily responsibilities/targets are met

Communication Skills Essential

  • Proficient in reading and writing in English
  • Be able to interpret and follow written instructions
  • Ability to communicate proficiently in English
  • Ability to communicate effectively within a multi-disciplinary team/with all levels of staff, via telephone, e-mail, face to face and team meetings

Skills Essential

  • Standard key board skills
  • To safely and effectively carry out manual handling and moving tasks in line with the responsibilities of the role
  • Basic computer skills
  • Basic Numeracy skills, i.e. addition and subtraction

Employment Type

Full Time

Department / Functional Area

IT Software

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