- Welcoming guests and checking their details against their bookings
- Allocating guests their rooms and providing keys
- Answering phones from prospective customers and guests taking messages and delivering them
- Completing administrative tasks such as filing and photocopying
- Responding to requests for help and information
- Providing concierge services such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
- Preparing room bills and ensuring prompt payments
- Checking guests out taking payments and returning deposits
Requirements
Must be able to speak in Mandarin fluently
-Must be able to speak in Mandarin fluently